NARPM National Convention in Orlando, FL

During the week of October 19^th-24^th Vickie, Dawn and I (Carrie) attended the National Association of Residential Property Managers annual conference in Orlando, FL.

On Tuesday the 20^th we took a special leadership class that was put on by the Disney Institute. You could not help but smile during their presentation. Most of the talk was regarding communication and how to effectively communicate. We did a really good exercise that involved a leader, manager, and co-workers. You could not look at each other or verbally communicate; you had to write everything down that you wanted to accomplish. Well needless to say I was the “leader” in our group and my team sat there the whole time because I didn’t flip my directions over to see what I was trying to accomplish! It was really funny how much I rely on verbal communication. If you don’t communicate what you are trying to accomplish, the whole process falls apart. It was a real wake-up call because we communicate so much by e-mail that I think we forget what we are saying in our e-mails is not necessarily the message that the receiver gets. I really liked it and highly suggest if you ever have the opportunity to go to one of Disney’s training courses you should.

During the conference on Wednesday night, Thursday and Friday we had 3 general session speakers and quite a few breakout sessions that were very helpful and invigorating. I really appreciate these conferences with NARPM because doing what we do can become a little monotonous once and a while. We also share a lot of information at these meeting and meet professional contacts in the industry. This group is amazing when it comes to sharing information and ideas. I always come away with new ways of handling situations and new ideas.

Another exciting event was held on October 23^rd, 2009 when my sister, Dawn, and I had the great pleasure of swearing in our Mom, Vickie Gaskill, to the position of President for 2010’s National Association of Property Managers. What an amazing opportunity it was and we are all very proud of her! Vickie is going to get to travel to a lot of NARPM chapters all over the United States next year and share with them her expertise in the area of Residential Property Management and Leadership.

We are all looking forward to the next year and what it has to bring!